Last Updated: October 6, 2026
True Pet Kitchens respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, create an account, sign up for marketing communications, or contact us.
Information We Collect
We may collect information you provide directly to us, including:
- Name, email address, phone number, and shipping address
- Order, subscription, and customer-service information
- Pet-related information you choose to share with us
- Messages, reviews, or other communications you send to us
Payment information is processed by our third-party payment providers.
True Pet Kitchens does not store complete payment-card information.
We may also automatically collect limited technical information when you use our website, such as your device type, browser type, IP address, pages viewed, and website activity through cookies and similar technologies.
How We Use Information
We may use your information to:
- Process and fulfill orders and subscriptions
- Communicate about orders, shipping, returns, and customer-service requests
- Send marketing emails or promotions when you have opted in
- Improve our website, products, and customer experience
- Help prevent fraud, maintain security, and comply with legal obligations
How We Share Information
We may share information with trusted service providers that help us operate our business, including payment processors, shipping carriers, website providers, email and marketing platforms, and professional service providers.
We may also disclose information when required by law or when necessary to protect True Pet Kitchens, our customers, or others.
Marketing Communications
You may unsubscribe from promotional emails at any time by using the unsubscribe link in the email or by contacting us at info@truepetkitchens.com. You will still receive important transactional communications about orders or accounts.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to keep the site functioning, understand website usage, improve the customer experience, and support marketing efforts. You may be able to adjust your browser settings to limit cookies; however, some website features may not function properly if cookies are disabled.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date above shows when it was most recently revised.
Contact Us
If you have questions about this Privacy Policy or your information, contact us at:
True Pet Kitchens
info@truepetkitchens.com